Account and Data Requests
Delete Account or Manage Personal Data
Passengers using BabelRide, drivers and service providers using BabelDrive, and users of BabelApt or other services operated by Babel Tech Co., Ltd. may request account deletion, data correction or personal data management using the process below.
Covered services
This request process covers accounts and data related to the company website, BabelRide, BabelDrive, BabelApt and other digital services operated by the company for public users, users, service providers, business owners, partners and business customers.
How to submit a request
Email contact@babeltechgroup.com and include your name, phone number or registered email, the relevant service, the request type such as account deletion, data correction, data copy or contact preference, and details that help us identify the account safely.
Identity verification
To prevent unauthorized account deletion or disclosure, we may request additional information to verify your identity or your relationship with the account, booking, trip, accommodation, business or service record.
Data that may be deleted or deactivated
After verification, we may delete, disable or remove identifying details from account information, profile details, contact information, some service history and data that is no longer required for the service.
Data we may need to retain
Some information may need to be retained for legal, tax, accounting, security, fraud prevention, transaction verification, dispute resolution or protection of the rights of users, the company, partners and service providers.
Processing time and contact
We will review requests within a reasonable time after receiving sufficient information. For questions about your account or personal data, please contact contact@babeltechgroup.com
Legal entity: Babel Tech Co., Ltd. • Website: https://babeltechgroup.com • Email: contact@babeltechgroup.com
Phone: 038-082515 • Mobile: 09-7153-5575
Address: Muang Subdistrict, Mueang District, Chonburi 20130, Thailand